What information do we collect?
Medical Aid SA (medaidsa.co.za) and our associated/sister websites collect information from you when you subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name and/or e-mail address. You may, however, visit our sites anonymously.
Whenever you request a page through your browser, navigation and clickstream data such as”
- your IP address,
- browser and version,
- operating system,
- date and time and
- the site from which you came
are stored in a log file and/or database.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
Send your information to our service providers
By completing and submitting the forms on our website (medaidsa.co.za) or on our Facebook Adverts (facebook.co.za) you are agreeing that your details and information can be shared with our service providers.
To enable our service providers to assist you with your requests, certain contact information must be shared with them to be able to assist.
By making use of and providing your contact information on this website or our Facebook Adverts, you grant us (medaidsa.co.za) and our service providers explicit permission to contact you regarding the products/services you applied for.
Send periodic emails (updates, new blog posts, marketing emails)
By completing and submitting the form on our website with your email address and telephone number, you are also agreeing and giving us (medaidsa.co.za) consent to send periodic emails to the email address and/or cellphone number you have provided.Your email address and
Your email address and cell phone number are stored in a database on our sister domain (mailer.w85.co.za). The email address and/or cellphone number you have provided will then be used to send out periodic emails and/or SMS’ that might contain the following:
- updates regarding our website (medaidsa.co.za), such as new features, products or general updates;
- new blog posts that we think you might find interesting and informative
- marketing content – we will do our best to send marketing information that is related to medical aid and/or your health
PLEASE NOTE: If at any time you would like to unsubscribe from receiving future emails, our emails include detailed unsubscribe instructions at the bottom of each email.
By completing and submitting the form on our website with your email address and telephone number, you are giving us consent to use your email address to put together website statistic. These statistics are only for our own use and will never be shared with anyone.
Your personal contact information will however never be shared with any other third parties other than with our service providers. Your e-mail information is kept in a database on our sister domain, mailer.w85.co.za that is located on a secure server.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise, transfer to outside parties your personally identifiable information.
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services such as a contests/sweepstakes/surveys on our websites. You may be asked by these third party sites to supply some personally identifying information like your name, email address and/or phone number by the third party company offering the contests/sweepstakes/surveys.
These third party sites have separate and independent privacy policies. Please review the terms and conditions and privacy policies of any offers presented before you complete any of the offers.
We are not affiliated with these companies and therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
This policy was last modified on 28 August 2017